Terms and Conditions

Policies, terms, conditions and refunds

By March 10, 2021July 6th, 2022No Comments

We want you to be happy with your course purchase so please read our Tuition Policy, Terms, Conditions & Refunds

Level 1 and 2 Tuition Payment

  • Payments are expected in full before ten days prior to first day of class.
  • Students pay in full with one or two payments as arranged with teacher.
  • Payments are accepted via Paypal, personal check (allow 5 days for processing checks) or credit card.
  • Workbooks are delivered after receiving full payment.

Level 3 and 4 Tuition Payment

  • 50% of student tuition is due upon enrollment.
  • As needed, payment plans are arranged such that tuition is paid in full within 2/3 of completion of the program.
  • Agreements will be documented in contract for signature by student and teacher.
  • Payments are accepted via PayPal, personal check or credit card and are due on designated days each month.
  • Late fees apply

In Person Training Classes (Levels 1, 2, 3 and 4)

We strive to provide you with the highest-quality professional training at affordable prices. Once you register for a training class, we begin preparing your training materials in anticipation of your attendance. In addition, we reserve classroom space for your use and no longer make your seat available to others. As such, refunds are offered in the form of classroom credit (only) towards other AAHA in person training classes. Purchases of training programs are non-transferable. In order to receive a refund in the form of a classroom credit, we must receive your request to reschedule in writing at least 14 days prior to your designated class start date. A change fee is required for each rescheduling request. If we receive your request to reschedule your class within 14 days of your designated class start date, a higher change fee will apply. See change fee rates below.

Change Fee Rates

If you are unable to attend a training class that you have purchased, for any reason, you must pay a change fee (see below) to apply your applicable credit towards registration for a future training class. Note that your credit will be reduced by your nonrefundable deposit of $200 USD for each class you elect to change.

$100 USD – To reschedule a class at least 14 days prior to class start date

$300 USD – To reschedule a class within 14 days of your class start date

21-90 Day Advance Registration Recommended for Level 3 and 4

For all training programs, a 21-90 day advance purchase is recommended. By registering and purchasing your in-person training program at least 21 days prior to your desired class start date, you receive the best possible payment terms and priority seating. Example: If you would like to attend a training class that starts on Feb. 25, it is recommended that you register and purchase the training program by Feb. 4th, in order to attend that class and have priority seating. If you would like to attend a class that begins in less than 21 days from your date of registration, you must contact our business office to determine if seating is available.

For Level 3 Certification Program only – HUGE SAVINGS with Super Saver Enrollment – 90+ Day Advance Purchase

If you’d like to save money by planning ahead, you will receive a substantial savings by purchasing your in-person training program at least 90 days prior to your desired class start date. Super Saver pricing for all training programs may be found on our website four months (120 days) prior to program start. The pdf announcement will be located here at that time.

Nonrefundable Deposit to Reserve Your Seat

There is a $200 USD nonrefundable deposit (included as part of your purchase price) on every in-person training program. In the event that you elect to reschedule or cancel a class for any reason, this deposit is nonrefundable and may not be applied as credit towards another training class or start date.

Distance Training Classes (Webinar)

Once you have enrolled in and paid for one of our Distance Training Programs, you are then given full access to the program, including, but not limited to: exclusive classroom training videos, audio lectures, student workbook materials, handouts, homework exercises and other pertinent materials. As such, there are no refunds available for our Webinar Training Programs. Registration for our Distance Training Programs is non-transferable to other students and/or programs.

For all training (in person or distance/webinar):

Certificate (Level 1 and 2), Certification (Level 3) and Soul Centered Scientific Hand Analysis (Level 4) Requirements

With your attendance in our in-person or Webinar Professional Training Programs, you are required to complete course requirements by a date specified by your Instructor: training program attendance, a complete review of all training materials, your practice sessions, mentoring sessions, homework assignments, required hand readings (25 for Level 1 & 2 and 100 for Level 3) and a program assessment (if applicable). You will receive your certificate/certification upon completion and submission of all required materials on or before the deadline specified by the Instructor. Additionally, you must be on time to the class, stay through the duration of the class and cannot miss more than 5% of the classroom hours for any in-person training program and still meet your program completion requirements. In the event you miss more than 5% of your training hours or do not complete your final assessment (Level 3 only), practice sessions, mentoring sessions and homework assignments within the specified time period, you will not graduate with your class and will need to complete your training requirements with the next graduating class, when and if it is offered (additional charges apply). Your certification credentials and certificates will be held until all training requirements and payment plans have been met satisfactorily as designated by the American Academy of Hand Analysis. 

Professionalism and Transformational Healing

Many students report tremendous healing and breakthroughs while attending our training programs. While personal healing is a natural part of our programs, you are reminded that this is a Practitioner Level Training Series. If you find that your emotions or physical condition are not conducive to functioning as a student practitioner in our classroom exercises (i.e., being prepared to practice as a Professional Practitioner with your demo clients), we ask that you consider postponing your training and taking this class at a later time. Speak to your teacher to determine if this is the right course of action for you.


All of our training materials, videos, lectures, assignments and other related curriculum is sole proprietary and confidential. These materials, in their entirety, are the property of Kay Packard and the American Academy of Hand Analysis. The materials you purchase may be used in your work with clients in a private setting, as it pertains to his/her therapeutic needs. Our materials may not be duplicated or shared with others beyond your private work with clients without our express written authorization. The information shared and the personal details of other students and our demo clients (who have participated in our demos) is strictly confidential and may not be discussed or shared with anyone outside of our immediate training program. We reserve the right to revoke access and all training materials you have received for the respective training program (without refund) should confidentiality be breached in any form.

Right to Refuse Service

We reserve the right to refuse training services to anyone. If you are not conducting yourself in a professional or ethical manner and/or other students find your actions offensive, distracting or destructive to the learning environment, you will be excused from the training class without refund.

Your enrollment and payment confirms agreement with these terms and policies.